If you bought your phone with a Verizon SIM, you need to activate the new physical SIM using Verizon's app or website, use that one, and throw out the old one. But the upshot of it all is that even if you have a 5G service plan, a SIM that was in another device may not be entirely happy in your iPhone 13. This often has to do with various flags for various features in Verizon's system. So sometimes straight-up swapping SIMs between Verizon phones just doesn't work. Verizon comes from a different culture where it assumes a tighter tie between device and SIM card. GSM carriers such as AT&T and T-Mobile have a longstanding culture of knowing that their SIM cards may be put into random devices. You probably just need to get a new SIM card. Using my own knowledge of Verizon's systems, I have three possible solutions, and they all have to do with Verizon's network provisioning system. There's nothing wrong with your phone, and it doesn't need a software update. Unfortunately, I've been getting reports through email and social media (Opens in a new window) over the past few days of Verizon users seeing no 5G at all. The iPhone 13 is, for some people, their first Verizon 5G phone, so it's no wonder they may want to take it into the fast lane.
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